Venture Fitness Training App – Privacy Policy

Effective Date: October 29, 2025
Last Updated: October 29, 2025

Thank you for using Venture Fitness Training App (“Venture Fitness Training,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application, website, and related services (collectively, the “Service”). By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the app.

1. Who We Are

Venture Fitness Training is a digital fitness platform that provides workout and training guidance to help users reach their fitness goals.

Data Controller:

Venture Training Software Ltd

📧 matthew@venturefitness.uk

🌐 www.venturefitness.uk

If you are located in the UK, we are the “data controller” under the UK General Data Protection Regulation (UK GDPR). If you are in the U.S., we act as a “business” under applicable U.S. state privacy laws (e.g., CCPA/CPRA).

2. Information We Collect

We collect information that helps us operate the Service effectively and provide you with a personalized experience.

A. Information You Provide

Account Information: name, email address, username, password.
Profile Data: fitness goals, body metrics (if you choose to provide them), preferences.
Payment Information: processed securely by Apple (we do not store card or billing details).
Support Requests: messages or information you send to our support team.

B. Information Collected Automatically

When you use the app, we may automatically collect:

Device and Usage Data: device type, operating system, app version, IP address, and usage logs.
Analytics Data: via tools such as Apple Analytics or Firebase (aggregated and anonymised).
Crash or Performance Data: to diagnose and improve the app.

C. Information from Third Parties

We may receive limited information from:

Apple (e.g., purchase confirmations via your Apple ID).
Analytics providers (e.g., aggregated usage trends).

We do not buy or sell personal data from data brokers.

3. How We Use Your Information

We use your data for legitimate purposes, including to:

Provide, maintain, and improve the Service.
Personalise workouts and recommendations.
Process payments and manage subscriptions.
Respond to your questions or support requests.
Communicate updates, offers, or policy changes.
Ensure security, prevent fraud, and enforce our Terms of Use.
Comply with applicable legal obligations.

4. Legal Bases for Processing (UK/EU Users)

If you are located in the UK or EU, we process your personal data under one or more of the following legal bases:

Contractual necessity: to provide the Service you requested.
Consent: for optional analytics or communications.
Legitimate interests: to improve our Service and user experience.
Legal obligations: to comply with laws or tax requirements.

You can withdraw consent at any time through app settings or by contacting us.

5. Sharing Your Information

We respect your privacy — we do not sell your personal data.

We only share information with:

Service Providers: trusted partners who help operate the app (e.g., hosting, analytics, email).
Apple: for subscription billing and App Store account verification.
Legal Authorities: if required by law or to protect rights, property, or safety.
Business Transfers: in case of a merger, acquisition, or restructuring, your data may be transferred as part of that transaction.

All service providers are required to protect your information in line with this Privacy Policy.

6. International Data Transfers

If you use the Service outside the United Kingdom, your data may be transferred to and processed in other countries, including the United States.

When transferring personal data, we use adequate safeguards, such as UK-approved Standard Contractual Clauses, to protect your information to GDPR standards.

7. Data Retention

We retain personal data only as long as necessary for:

The purpose it was collected,
Legal or tax obligations, or
Resolving disputes and enforcing agreements.

When data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

If You Are in the UK/EU (GDPR/UK GDPR):

You have the right to:

Access your personal data.
Correct or update inaccurate information.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Data portability (request a copy of your data).
Withdraw consent at any time.

To exercise your rights, email matthew@venturefitness.uk

If You Are in the United States:

Depending on your state, you may have the right to:

Know what personal information we collect and why.
Request deletion of your personal data.
Opt out of sale or sharing of personal data (we do not sell data).
Non-discrimination for exercising your rights.

California residents may designate an authorized agent to make requests under the California Consumer Privacy Act (CCPA/CPRA).

9. Children’s Privacy

Our Service is not directed to children under 16.

We do not knowingly collect personal data from minors under this age.

If we become aware that we have inadvertently collected such data, we will delete it promptly.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information, including:

Encrypted data transmission (HTTPS).
Secure authentication and limited access controls.
Regular app updates and security monitoring.

While we take strong precautions, no system is 100% secure. You use the Service at your own risk.

11. Links to Other Services

The app may contain links to third-party websites or services (e.g., Apple App Store). We are not responsible for their privacy practices. Please review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date indicates when it was most recently revised.

If we make significant changes, we’ll notify you within the app or by email (if applicable).

Continued use of the Service after changes constitutes acceptance of the new policy.

13. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or your personal data, contact us: